Read people, READ!

I work for a large corporation doing room reservations. (No that's not the only thing I do there, but one major task.) We have a lovely little request for that people fill out to reserve the rooms. In there we have a field called "preferred location" since I reserve rooms in all buildings and some people are not willing to travel to other buildings.

So today I receive an email with preferred location as "Any available." I know that this person is located in a specific building I will call "O". We do not have any rooms available in "O" or anywhere near "O." We do have a room available out at "G." "G" isn't too far away, maybe a 5-7 miunute walk. Or out company does provide shuttle buses to go there. I respond back, and I quote "I have reserved "G"-(insert room number here.) for you on (insert date & time here). This was the only room available on campus during the requested time frame."

Would you respond back, and I quote, "Do you have any rooms open in "O"?"

ARGH! This has happened to me at least 6 times in the week.